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1. The information collected and used
If you use this website, you are in control of what information is collected, but if you choose not to share your information, you may not be able to access or use some areas of this website.
1a. How information is collected This information may be collected, stored and used when you use this website and when you call the Advertiser.
1b. What information is collected The information collected and held may include but is not limited to: Information about your computer and about your visits to, and use of, the website (including your IP address, approximate geographical location, browser type, referral source, length of visit and number of page views); If you call the Advertiser, your phone and/or mobile phone number, time, date and day of the week and length of telephone call; and any other information you may give to the provider of this website.
2. How information collected is used
2a. Customisation of this website and advert targeting The information collected when you use this website may be used to build up a picture of your interests. This information may be used to ensure that when you visit or use this website, you don’t miss offers or information that may be of interest you. This is called advert targeting.
2b. Tracking how this website is used Information may be collected about activity on this website, or other organisations may be used to collect and share it. This information is used to: Analyse statistics; Track pages and paths used by visitors to, or users of, this website; Target the advertisements or offers, such as banners, on this website and websites of other organisations; and Track the use of the internet banner advertisements and other links from marketing partners’ websites to this website. For these purposes, the information on the path you take to get to this website and on some of the pages you visit or use through this website, using cookies, web beacons and other on-device storage will be retained. You cannot be personally identified from information that is collected on this website. For information about web beacons, or the organisation used (including how to decline their cookies), please read section 5 – Using cookies on this website and how you can reject them.
2c. Analysing call volumes If you telephone the Advertiser using the number featured on this website, we will record your phone number, the time, date, day of the week and length of the call as well as certain details about whether the call was answered or not. This information will be shared with the Advertiser and used to analyse the effectiveness of this website.
2d. Disclosure of your information We do not share, sell or distribute your personal information with unrelated third parties, except under the following limited circumstances: Personal information may occasionally be transferred to third parties who act for on behalf of Tour Scotland, or in connection with the business of Tour Scotland for further processing in accordance with the purpose to which you have subsequently consented. We may share or transfer the information in our database to comply with a legal requirement, for the administration of justice, to protect your vital interest, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event. Your information may be passed to one or more of the following organisations: The Advertiser, Information/Data processing companies, mailing houses and other third party suppliers. Requests are sometimes received for information from Government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your information, it will be provided to the requesting organisation.
2e. Information access and corrections We will disclose to you the information we hold about you upon receipt of your written request addressed to Tour Scotland at the address given below. We will also correct, amend or delete any personal data that is inaccurate and notify any third party recipients of the necessary changes.
3. Where your information is processed
When your information is used as described in section 2 – How information collected is used, this may occasionally involve sending your information outside the European Economic Area (EEA). Where this is required, appropriate steps are taken to protect your information. By using this website, you agree that your information may be transferred, stored and processed outside the EEA.
4. How your information is kept secure
We keep your personal information only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. The security of information is taken very seriously. Technology and security policies are in place to protect the information held. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of information, we try to prevent such unfortunate occurrences.
5. Using cookies on the website and how you can reject them
6. Web beacons
A web beacon – sometimes called a clear GIF (Graphics Interchange Format) or page tag – is an invisible image file installed on some of the pages. When your computer downloads this image, some information about the page that you and your computer are viewing is recorded. The information does not identify you (for example, it does not include your name or email address)….Web beacons help provide a better service to you by allowing an understanding of which areas of the site are more popular with visitors than others. Web beacons are not used to collect any personal information, but they allow a build up of general information about how this website is used. Certain pages on this website may also contain web beacons put in place by the advertising agencies so that a measure can be made of how useful the advertising is on other websites. Web beacon files let the agency recognise a unique cookie on your web browser, which in turn means a learning of which advertisements bring users to this website. The web beacon only records a limited amount of information that includes the cookie number, the page ID and the time and date you accessed the page. It does not contain your name, address, telephone number or email address.
8. Anonymous information collected through this website
We also use web analytics software tools to analyse site usage, how users arrive at our website, what they do on the website, what browser they are using and on what operating system, etc. The information obtained in this way is not tied to personally identifiable information and is only used in aggregate form to help us to audit usage of our website and improve the service provided. It cannot be used to identify you personally.
9. Social Buttons
On some of the pages of this website you will see “social buttons”. These enable users to share or bookmark the website pages. There may be buttons for Facebook, Linkedin, Twitter etc. In order to implement these buttons and to connect them to the relevant social networks and external websites, there are scripts from domains out of www.scotlandschauffeurtours.com. You should be aware that these websites are likely to be collecting information about what activity you are performing all around the internet, including on Scotland’s Chauffeur Tours website. If you click on these buttons, therefore, these websites will be registering that action and may use that information. In some cases, if you are logged into their services already, these websites may be registering the fact that you are visiting Scotland’s Chauffeur Tours and the specific pages you are on, even if you don’t click on the button, Facebook and Twitter. You should check the respective policies of each of these websites to see exactly how they use your information and to find out how to opt out or delete such information.
10. Links to other websites
11. Governing Law
What our clients say
Our holiday with Scotland’s Chauffeur Tours was better than we ever imagined. The entire trip was well organised, accommodation was first class and our guide was a credit to Scotland. One of the many highlights was experiencing our Scottish New Year celebration…a most memorable travel experience for all the right reasons! We would love to come back with all of the family for our next adventure.
Liz & Frank Morad
It was great to meet you last week and thanks for your wonderful service. We and the Harmons certainly appreciated your great professional work as well as your wonderful personality and terrific service. You are so kind in every way and really made our trip and we thank you for it.
We made it safely back home and now we need to arrange a vacation to rest from our travels! Seriously, it’s good to be back home and there’s lots to do as we move into the fall and college football season in the U.S.
Again, thanks for all you did for us and we look forward to seeing you on our next trip to Scotland.
Michael R. Wilcox
Chairman & CEO
Wilcox Sports Management, Ohio
Alice and I had an outstanding tour despite the rain. You are an excellent guide and gentleman. We both had a wonderful trip.
We found you not only very knowledgable but also just a nice person. We enjoyed your company very much. We learned a lot about Scotland during the tour and both of us had a real great time. Thanks for arranging it!!!!
You exceeded our expectations. We plan to go onto Cruise Critic and write a report about the fantastic service you provided. If your website has a posting area, I wiil be glad to post on your site as well.
The trip was Brilliant!!
Roy and Alice Wainwright – USA
Passengers from Grand Princess at Greenock